Refund Policy

Thank you for shopping with FavGate, powered by Nebr LLC. We strive to provide quality books, audiobooks, courses, and freelance services. Please review our Refund Policy carefully to understand your rights and obligations when purchasing from us.

1. Digital Products (Books, Audiobooks, Courses)

1.1 No Refunds

All sales of digital products, including but not limited to ebooks, audiobooks, and online courses, are final. Once a purchase has been made, we do not offer refunds or exchanges. This is due to the nature of digital content, which can be easily copied and distributed. Please ensure that you fully understand the product before completing your purchase.

1.2 Defective Products

In the unlikely event that you encounter a technical issue with a digital product that prevents you from accessing the content, please contact our customer support team at [insert contact email]. We will assess the issue and may provide a replacement or credit at our discretion.

2. Freelance Services

2.1 Refunds and Disputes

For freelance services, we strive to deliver quality work as per the agreed-upon terms. If you are not satisfied with the work completed, please contact us within 7 days of delivery. We will review your feedback and may provide a resolution such as revisions, partial refunds, or credits toward future services, depending on the circumstances.

2.2 Cancellation Policy

If you wish to cancel a service before it has been initiated, please contact us as soon as possible. Refund eligibility for cancellations will be determined based on the circumstances and the stage of the work being completed.

3. General Terms

3.1 Requesting a Refund

To request a refund or discuss an issue with a purchase, please contact us at [insert contact email] with the following information:

  • Your order number
  • The date of purchase
  • The product or service in question
  • A detailed explanation of your request

3.2 Changes to the Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of our services after any modifications signifies your acceptance of the updated policy.

4. Contact Us

If you have any questions regarding this Refund Policy, please feel free to contact us:

Nebr LLC
Email: [insert email address]
Phone: [insert phone number]

Thank you for your understanding and for supporting FavGate!